twc com/betterreward

I didnt receive a redemption code until today, but when I called after two weeks they told e to go to twc.com/betterreward and click on forgot 
Time Warner Cable is celebrating the start of summer with a special offer terms and conditions are available on www.twc.com/betterreward.
Within 30 days of service installation or no later than 11/19/14, whichever comes first, you must go to twc.com/betterreward and complete registration using the 
Twc Whois and IP information and related websites for rda. Time Warner Inc., One Time Warner Center,, New York, NY 10019. 4, twc.com/betterreward.
Twc Whois and IP information and related websites for mail. Time Warner Inc., One Time Warner Center,, New York, NY 10019. 6, twc.com/betterreward.